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Chill Connect：Ice Box Privacy Policy
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Welcome to Chill Connect：Ice Box! We take your privacy very seriously. This Privacy Policy explains how we gather, use, store, and safeguard your personal information. Please read this policy carefully to understand how we manage your personal data.
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1. Purpose of Using Information
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We collect and utilize your information for the following objectives:
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- Service Provision and Enhancement: To deliver game services, enhance user experience, rectify errors, and refine features, ensuring the stability and performance of the game.
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- Personalized Content: To provide tailored game content and recommendations based on your interests and preferences, enriching your gaming experience.
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- Marketing and Promotion: To send updates, promotional activities, and news about the game, increasing user engagement.
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- Data Analysis: To analyze user behavior, evaluate game performance, and conduct market research, continuously improving game quality.
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- Legal Compliance: To adhere to legal requirements and protect our legitimate interests, ensuring the lawful and compliant operation of the game.
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2. Types of Information We Collect
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We may gather the following categories of information:
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- Personal Data: Personal details you provide when creating an account or using the game, such as your name, email address, and phone number.
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- Device Data: Technical parameters like device model, operating system version, and unique device identifiers (e.g., IMEI, IDFA).
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- Usage Data: Activity logs, game progress, purchase history, achievements, and rankings within the game.
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- Location Data: Geographical location information if you authorize us to collect it, to offer more personalized services.
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- Third-Party Data: Information collected through social media platforms or other third-party services, such as linked social accounts.
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3. Information Sharing and Disclosure
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We do not sell your personal information. We may share your information with third parties in the following circumstances:
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- Service Providers: With third-party service providers who assist us in operating the game, such as analytics companies, payment processors, and cloud service providers.
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- Partners: With partners to offer joint services or activities, enhancing user value.
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- Legal Requirements: When required by law or to protect our legitimate interests, we may disclose your information to ensure legal compliance.
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4. Data Security
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We implement robust security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Recognizing that no internet transmission or electronic storage method can be guaranteed 100% secure, we are committed to continuously enhancing our security protocols to provide the highest level of protection for your data.
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5. Your Rights
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You have several rights regarding the personal information we hold about you. These rights empower you to manage and control how your data is used. You can exercise these rights through the following method:
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- In-Game Support: Submit requests through the in-game customer support system. Our support team will process your requests as soon as possible and provide you with a timely response.
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6. Third-Party Services
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Chill Connect：Ice Box may integrate third-party services, such as social media platforms and advertising networks. These third-party services may collect your information. We recommend that you review the privacy policies of these third-party services to understand how they handle your information. We are not responsible for the actions or policies of third-party services, but we strive to ensure that our partners adhere to high standards of data protection.
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7. Children's Privacy
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We do not intentionally collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will immediately delete that information and take necessary measures to prevent similar occurrences.
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8. International Transfer
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Your personal information may be transferred to and stored on servers located outside your country of residence. The data protection laws in these countries may differ from those in your country. By using our game, you agree to such transfers and storage, and you understand the potential legal differences.
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9. Changes to the Privacy Policy
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We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy within the game. We recommend that you regularly review this Privacy Policy to stay informed about the latest terms and conditions. If we make significant changes, we may provide additional notice, such as in-game notifications, to ensure you are aware of the changes.
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10. Contact Us
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If you have any questions or concerns about this Privacy Policy, please contact us through the following method:
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- In-Game Support: Submit requests through the in-game customer support system, and we will respond to your inquiries as soon as possible to ensure your issues are resolved promptly.
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Last Updated: May 25, 2026
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This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you useCaptain’s Dice & Dubloons mobile game and related services. This policy complies with U.S. privacy laws, including the California Consumer Privacy Act (CCPA), Children’s Online Privacy Protection Act (COPPA), and standard mobile app data protection requirements for US app store distribution.
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1. INFORMATION WE COLLECT
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We collect two categories of information when you use our game:
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1.1 Non-Personal Information
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We automatically collect non-identifiable data, including device model, operating system version, game version, gameplay statistics, session duration, in-game behavior, anonymous device identifiers, crash logs, and general traffic data. This data is used to optimize game performance, fix bugs, and improve user experience.
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1.2 Personal Information
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We may collect personal information that you voluntarily provide or automatically generated during usage, including: device advertising ID, IP address, purchase receipt information (for in-app purchase verification), and contact information if you submit customer support requests.
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1.3 Children’s Data (COPPA COMPLIANCE)
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Our game is intended for users aged 13 and above. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected data from a child under 13, we will immediately delete such information. If you believe we have data from a minor, please contact us for immediate removal.
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2. HOW WE USE YOUR INFORMATION
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We use collected information for the following legitimate purposes:
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- To provide, maintain, and optimize game services and gameplay functions;
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- To verify in-app purchases and process transaction records;
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- To fix technical errors, crashes, and improve game stability;
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- To deliver personalized in-game content, events, and promotional activities;
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- To respond to user support inquiries and resolve service issues;
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- To prevent fraud, cheating, and protect game security and user rights;
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- To comply with legal obligations and regulatory requirements.
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3. INFORMATION SHARING & DISCLOSURE
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We do not sell your personal data to third parties for commercial purposes. We may share your information only in the following scenarios:
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- Service Providers: We may share limited data with trusted third-party service providers (including app store platforms, analytics tools, and payment processors) to support game operation, analytics, and payment verification. All third parties are required to protect user data in compliance with U.S. privacy laws.
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- Legal Requirements: We may disclose user data if required by U.S. federal or state law, court order, or government official request, or to protect our legal rights, property, and user safety.
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- Business Transfer: In the event of merger, acquisition, asset sale, or business restructuring, user data may be transferred as part of business assets, with continued privacy protection obligations.
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4. DATA STORAGE & SECURITY
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We adopt industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. User data is stored on secure servers located in the United States. We retain user data only for as long as necessary to fulfill the purposes of collection or comply with legal retention requirements. Anonymous gameplay data may be retained indefinitely for service optimization.
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5. CALIFORNIA CONSUMER PRIVACY RIGHTS (CCPA)
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If you are a California resident, you have the following rights under CCPA:
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- Right to Know: Request details of what personal data we collect, use, and disclose;
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- Right to Delete: Request deletion of your personal data we have collected;
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- Right to Opt-Out: Opt out of any sale of personal data (we do not sell user data);
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- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA privacy rights.
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To exercise your CCPA rights, please contact us via the contact information listed below. We will verify your identity before processing your request.
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6. THIRD-PARTY SERVICES
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Our game may contain third-party analytics, advertising, or platform services (Apple App Store, Google Play). We are not responsible for the privacy policies and data practices of third-party platforms. Your use of third-party services is subject to their own terms and privacy policies.
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7. DATA UPDATES & USER RIGHTS
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You may request to access, correct, or delete your personal data at any time. You may also disable device tracking and advertising permissions via your device system settings. We will respond to all valid user privacy requests within 30 business days.
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8. POLICY UPDATES
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We may update this Privacy Policy periodically to comply with legal changes or service adjustments. We will notify users of material changes via in-game announcements. Continued use of the game after policy updates indicates your acceptance of the revised policy.
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9. CONTACT US
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If you have any questions, concerns, or requests regarding these Terms or our Privacy Policy, please contact our support team via the in-game support channel or reserved official contact email.
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